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us 

Existing Meridian Home Start tenants

Meridian Home Start's housing management and repairs service is currently provided by Pinnacle Group.

If you are an existing tenant and wish to report a repair or make an enquiry during office hours, the easiest way to get in touch is through the ARK app.  The ARK app is available in the Apple and Android app stores to download on your mobile devices.  

If you need to contact Pinnacle out of office hours  please contact the Meridian Home Start Call Centre on: 0330 0242 777. This line is open 24 hours a day, 7 days a week. They will answer your call promptly and make sure the right person calls you back during office hours. If, however you are reporting an emergency repair, they will ensure that our repairs contractor contacts you directly.

Alternatively you can email your enquiry using the contact form or email address listed below.

Download the ARK app

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Download from the Apple app store
Download from the Android app store
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Enquiries about accommodation

If you are interested in renting with us or would like to find out more about our accommodation fill out the contact form below or email our Property Managers. 

Contact us

How to contact us

You can contact our Property Managers using the contact form or email address below.

MeridianHomeStart@pinnaclegroup.co.uk
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Emails sent to this inbox will be responded to Monday to Friday between 9am and 5pm.

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